HOW CAN WE HELP?

• How can I contact you?
• How to create an account and access it?
• Can I update my personal details in my account?
• Getting an error message trying to log into your account?
• Can you delete my account?
• Why doesn't Conturve have a phone number?

• Returns & Exchanges
• Why isn't there a returns form in my order?
• I need styling and sizing help?
• I want to request an exchange/return
• What if my item is faulty?
• Can I change or cancel my order?
• How do I Cancel or Change an order, including Shipping Address?

See all articles in Exchanges & Returns →

• How do I place an order on Conturve?
• How secure is Conturve?
• Where to apply discount code
• Payment methods we accept
• Is tax included?
• Klarna
• Clearpay

See all articles in Ordering →

• Delivery Information
• What UK shipping services do you offer?
• Do you offer free shipping?
• I need to change my shipping address?
• Track your order
• My order is delayed, there is no update on tracking link
• I believe my order was lost/stolen in transit?

See all articles in Shipping →

• How do I figure out what size I am?
• How do I find my fit?
• How do I take my body measurements correctly?
• I bought a size that is too big/too small for me?
• I’m in between sizes - what should I do?
• I want to lose weight - should I drop a size?
• Clothing Care