Shipping Dispatch Delay

We’re working hard to get your order to you. Due to the current high demand, some shipments may be delayed for delivery.

We’re sorry you may not receive your package as fast as our usual time frame. This might be different from the customer experience we have promised, but please know we're doing everything we can to get your order(s) to you as soon as possible.

Conturve Account

How can I contact you?

Hopefully, you'll find the answer you need from one of the articles we have on our help site, but if you need a little help click the chat icon on our website at the bottom of the page or send an email to support@conturve.com . Customer satisfaction is extremely important to us. We aim to reply ...
How to create an account and access it?

You can create an account and access the following: • Track your orders and review past purchases • Save your addresses for quicker checkout • Manage your account details, addresses and email preferences • Receive special offers and discount codes Your account can be created before checkout, dur...
Can I update my personal details in my account?

Yes! You can manage your account details, address book and email preferences. But If you’d like to make any changes such as changing your shipping address, or email address after placing an order, please get in touch straight away, and we’ll do it for you!
Getting an error message trying to log into your account?

Please check the following: 1. Check you’re using the same email address you used to sign up 2. Are you sure you have created an account with us? 3. Have you just forgotten your password? Follow this link to reset your password If all else fails, get in touch with support and we’ll assist you f...
Can you delete my account?

Please get in touch and a member of the team will advise of the next steps to take, we will be sad to see you go!
Why doesn't Conturve have a phone number?

Conturve is not set up to handle high volumes of phone calls, we do not have a call centre. Conturve was built online, including our customer support. Though you may receive an automated response every once in a while, all channels are manned by human staff who are eager to help you out, quickly...