Conturve Account

  • How can I contact you?

    Hopefully, you'll find the answer you need from one of the articles we have on our help site, but if you need a little help click the chat icon on our website at the bottom of the page or send an email to support@conturve.com . Customer satisfaction is extremely important to us. We aim to reply ...
  • How to create an account and access it?

    You can create your account before, during, or after checkout. To do this, visit our website and click on the "Account" option in the header. This will direct you to the login page, where you can also create a new account. You may also click here. Follow these steps: • Enter the email address us...
  • Can I update my personal details in my account?

    Yes! You can manage your account details, address book and email preferences. But If you’d like to make any changes such as changing your shipping address, or email address after placing an order, please get in touch straight away, and we’ll do it for you!
  • Getting an error message trying to log into your account?

    Please check the following: 1. Check you’re using the same email address you used to sign up and order 2. Are you sure you have created an account with us? If all else fails, get in touch with support, and we’ll assist you further! Just click the chat icon on our website at the bottom of the pa...
  • Can you delete my account?

    Please get in touch and a member of the team will advise of the next steps to take, we will be sad to see you go!
  • Why doesn't Conturve have a phone number?

    Conturve is not set up to handle high volumes of phone calls, we do not have a call centre. Conturve was built online, including our customer support. Though you may receive an automated response every once in a while, all channels are manned by human staff who are eager to help you out, quickly...