Shipping delay with some orders

Monitoring

We’re working hard to get your order to you. Due to the current high demand, some shipments may be delayed for dispatch.

Steps have been taken to ensure we keep things running normally due to our current high demand and shipping issues affecting our third-party couriers. Tracking numbers will be available as soon as it’s shipped, it is just dispatching them will take longer than what we aim for.

We’re sorry you may not receive your package as fast as our usual time frame. This might be different from the customer experience we promised, but please know we're doing everything possible to get your order(s) to you as soon as possible.

Jan 13, 2024 3:13 am

System Statuses

Operational Customer Services

1 incident

Degraded Performance Shipping

1 incident

Past Incidents