I want to request an exchange/return

Our 60-Day Fit-Guarantee

Shop confidently and enjoy hassle-free online shopping with our 60-Day Perfect Fit Promise. With our commitment to customer satisfaction, you have the freedom to exchange your Conturve products within 60 days of purchase for a preferred size, colour, or style.

  • Exchanges

Easily find your ideal fit without any fuss! Exchange for a different style, size, or colour at no extra cost.

  • Store Credit

Prefer store credit? No worries! Simply complete the returns process through our return portal.

  • Returns/Refunds

If you're not completely satisfied, returns are simple. Pay a minimal fee of £3 (please note, that initial shipping fees are non-refundable), and we'll promptly refund your purchase. To initiate a return or exchange, visit our Returns Portal.

For international orders, the refunded amount will be displayed in your local currency once the refund is processed, using the prevailing exchange rate at the time of the transaction.
Please be aware that items damaged due to regular wear and tear or misuse will not be considered faulty, and Conturve reserves the right to decline refunds on these grounds.

*Kindly note that products marked as Final/Clearance Sale items and accessories are not eligible for returns or exchanges.
Our dedicated team is committed to providing you with a seamless shopping experience. If you require any assistance with your order, don't hesitate to contact our EXPERTS!

Feb 5, 2024