Ordering
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How do I place an order on Conturve?
To successfully place an order on Conturve, all you need to do is: Go to your favourite product. Select the right Colour and Size. Check the quantity - maybe you want to order more than one! Click on the ‘ADD TO BAG' button. Review all items in your cart - if you’re ready to finalise your order,... -
Conturve adheres to the highest industry standards to protect your personal information. Your card information and personal details are encrypted during transmission using SSL (secure socket layer technology) and PCI compliant Level 1, which is widely used on the Internet for processing payments....
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Discount codes are case-sensitive and only one can be applied per purchase. You can apply this during the checkout process, on the right-hand side that outlines your order. There is a box that says Gift Card or discount code.. Once you have entered this code, click "Apply". Your total amount wil...
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We accept credit or debit cards (VISA, Mastercard, American Express and Maestro) as well as Express payment options like Paypal, Shop Pay, Apple Pay and Google Pay. Our base currency is GBP, so if you’re purchasing from overseas, please make sure you are aware of your currency’s daily exchange ra...
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UK Duties and Taxes Your order may be subject to tax depending on the country you're in. This will be calculated at checkout. International Duties and Taxes Orders being shipped internationally may be subject to import duties and taxes. You will be liable for all import duties and taxes at the...
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How it works Pay later with Klarna. We’re excited to announce we have partnered with Klarna to bring you new ways to pay at checkout. It’s a safe and simple way to get the stuff you want when you want it. Here’s how it works: Step 1 Add products to your cart and select “Klarna” when you check...
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Why choose Clearpay? Quite simply, they're the leaders of shopping with ease. Created to offer flexible payments, Clearpay allows those living in the UK* to place an order instantly and then pay for it in four equal instalments, at 2-week intervals. Why choose Clearpay over other payment metho...
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Order numbers can be found when you place your order successfully. You will receive a unique series of numbers only that are at least 5 digits long. Here is how to find it: Check your email's inbox or spam for the order confirmation. Create an account using the email address you provided at pur...
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I haven’t received a confirmation email?
Please double check your junk mail before contacting us using support@conturve.com. If the email has still not been received and you have waited more than 15 – 20 minutes after completing the transaction, a team member will be more than happy to resend it. -
Our order process is as easy as 1, 2, 3! Upon completing your payment details during the checkout process, you should shortly receive a confirmation notice at the provided email address. A shipping confirmation email should follow after 1 - 4 working days. Email the customer service team using - ...
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Orders are processed depending on item availability. During high volume periods, product availability may be subject to change while your order is being processed. Most orders placed Monday through to Friday will be processed and shipped within 1-2 working days. Orders placed on Friday or over th...
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The item that I want is out of stock. What can I do?
Do not fret! Although we regularly replenish our stock, there might be times when we run out of stock, if this happens just email us using support@conturve.com and our support team will be able to tell you when our next product drop will be. -
Conturve is exclusively sold online at conturve.com. Be the first to know about new collections, restocks, and more by signing up for emails.
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You can stay up to date on our current offers by signing up for emails from us by creating an account. We also have a dedicated page for Coupons here.